Anagata IT Solutions

WhatsApp Automation

WhatsApp automation

Your customers message at 9 PM. Your helper replies at 9:00:01 PM.

WhatsApp is where your customers already talk. We connect a polite AI helper to it β€” so questions get answered, details get saved, and follow-ups happen while you sleep.

Sample scenario β€” a normal night, handled.

First, the obvious question

Wait β€” can you automate WhatsApp?

Fair question. The short answer is yes β€” through the front door, not a hack.

Yes β€” through the official way, called the WhatsApp Business API. Think of it as WhatsApp saying: this business is verified, and this helper may send and receive messages on its behalf.

Your number stays yours. Customers just see quick, helpful replies β€” no weird apps, no forwarded-looking messages.

βœ“ Official WhatsApp route βœ“ Your number stays yours βœ“ Verified business
What it does

Six jobs your helper quietly does.

All on WhatsApp, all in your tone, all visible to you whenever you want a look.

Greets every new enquiry within seconds

9 PM or 9 AM β€” nobody waits, nobody feels ignored.

Asks the right questions

Budget, location, what they need β€” the 2–3 things you always ask.

Saves every detail neatly for you

Names, numbers, needs β€” one tidy place, usually a Google Sheet you already know.

Sends reminders and follow-ups

Appointment reminders, gentle day-3 nudges β€” polite, timed, never spammy.

Sends review requests after a happy job

One polite ask with a direct link β€” real customers, real words, never fake.

Hands anything sensitive straight to your phone

Refunds, complaints, medical details β€” the helper stops and pings you. Instantly.

A 9 PM story

Press play. Watch a night shift happen.

This is exactly how a real enquiry plays out β€” while the owner is asleep.

Glow Dental Β· Helper
online Β· replies in seconds

One enquiry. Zero lost. Owner still asleep.

The helper answered in friendly Hinglish, offered a real slot, noted the appointment, and saved every detail.

In the morning, the owner wakes up to a short summary β€” not a pile of unread messages. That is the whole point.

This is a demonstration. Your setup will be customized to your business.

English? Hindi? Hinglish?

Your customers type the way they talk.

So the helper replies the same way.

Our helpers reply in simple English, Hindi or Hinglish β€” β€œbhaiya, kitne ka hai?” gets a proper answer, not a confused robot reply. We test the tone with your real customer questions before handover.

βœ“ Simple English βœ“ ΰ€Ήΰ€Ώΰ€‚ΰ€¦ΰ₯€ βœ“ Hinglish
You stay in control

It is your WhatsApp. You hold the reins.

Three promises that never change, whichever setup you choose.

You approve templates and common answers

Every price, every greeting, every common reply β€” written with you, approved by you.

Sensitive questions jump straight to your phone

Complaints, refunds, anything personal β€” the helper stops typing and pings you.

You can read the full conversation anytime

Every chat, every reply, saved and viewable. Nothing happens in a black box.

A small honest note

WhatsApp has official rules about who can message whom and when. We set everything up the official way, tell you plainly what is possible, and never promise tricks that risk your number.

Some features β€” like certain message types or time windows β€” depend on WhatsApp’s own rules and approvals. If something is not possible today, we will say so plainly instead of promising it anyway.

βœ“ Official setup only βœ“ Your number protected βœ“ Plain talk about limits
Who uses this

Five businesses, five quieter phones.

Tap your line of work to see what the helper would handle for you.

How we set it up

Four steps. Zero jargon in any of them.

You always know what is happening and why β€” and nothing runs without your OK.

  1. Free chat

    20 minutes about the questions your customers ask most β€” and the answers you wish they got.

  2. Blueprint

    We show you the exact replies and follow-up plan, in your tone, before building anything.

  3. Build

    We connect WhatsApp the official way and test with your real customer questions.

  4. Handover

    You approve the final replies, we stay on WhatsApp for tweaks, and the helper takes the night shift.

Want the full picture of everything we build? See all our services β†’

Quick questions

Four WhatsApp questions, answered honestly.

Including the one about your current number β€” because everyone asks it first.

Can it connect to my current WhatsApp number?

Yes β€” we set up the official WhatsApp Business API on your number, so customers keep messaging the same number they already have. One honest note: the official route needs WhatsApp’s verification and approval, which we handle with you step by step.

Will customers know they are chatting with AI?

The replies feel natural and human-written, because they are built from your own words. We do not pretend the helper is you, though β€” and for anything sensitive, it hands the conversation to a human immediately.

What if it cannot answer something?

It says so honestly β€” no confident nonsense β€” and forwards the question straight to your phone with the customer’s details. You reply as yourself, and the helper learns the answer for next time.

Can I check messages before they go out?

Yes. You choose the mode: fully automatic, or approve-first where every reply lands on your phone for a quick OK. Most owners start with approve-first for a week, then relax into automatic.

More questions? Read the full FAQ β†’

One last thought

Want to see your own business answer messages in seconds?

Bring one real question your customers ask. We will show you the exact reply your helper would send.